Frequently Asked Questions
Who can register?
Registered retail pharmacies and private GP clinics may apply. Accounts require admin approval.
Can I see wholesale prices before approval?
No. Buyer pricing and purchasing access are restricted to eligible approved accounts.
Do I pay during checkout?
No payment is collected at checkout. Orders are reviewed before an official invoice is issued.
How is stock confirmed?
Product availability is reviewed by Farmasi Azara. The portal does not guarantee real-time IRS physical stock.
Can I reorder previous products?
Approved buyers may use Quick Restock for eligible items from previous orders.
How can I request an unlisted item?
Use Smart Stock to submit a sourcing request. Requests are not confirmed purchase orders.